The Rail Delivery Group (made up of Train Operating Companies) along with the rail passenger organisation, Transport Focus are asking for public comments on how to restructure and simplify train fares. The consultation is open and runs until 10 September 2018. I think it is very important that everybody who uses the railway whether regularly or occasionally makes their comments.
This is the first major review of how train fares are structured and how train fares can be purchased since the early 1990s. That’s before the Internet became widely used and before contactless payments were invented. The rail fare system is still based on a clunky magnetic ticketing system which is very difficult to modify and change.
Recommendations will be made to the government in the autumn following the consultation which could bring about a much fairer, more equitable and easier fare system. However the computer experts and ticket administrators sitting in their offices don’t necessarily have all the best ideas so this is our opportunity to tell them what we want. Please make your comments:
This consultation is not about the quality of service or lack of it, getting rid of GTR in the southern railway network, overcrowding or resolving the chaotic way in which the rail companies introduced timetable changes. Yes, all these things need to be dealt with but I think it is really important to take advantage of making suggestions to improve the rail ticket system. Please do tell them what you think by clicking on the above link.